Level 10 Fitness

How do I register for a Level 10 Online Fitness class?

Head to the Level 10 Fitness Regina App, MindBody Online App, or to our website, sign in to your account and sign up for your fitness class.

What is the cost associated with online fitness classes?

• $30+tax/ per week for unlimited weekly online fitness classes.
• $10+tax/ per class for a Drop In.

What is Zoom?

Zoom is a web-based video conferencing that allows users to meet online, with or without video. It is FREE to download from the App Store to your Smart Phone or iPad, also you can access Zoom from your computer.

How do I download the Zoom app?

From your phone or iPad, head to the App Store before your class (on the smart device you will be using) & download the Zoom Cloud Meetings App for free. That’s it! Nothing else is required from you. When you receive your email link to your class (that is sent 15min prior to the start of your class) all you have to do is click on the link & the App will automatically open up & you are in your class. Sometimes you may need to put in the meeting number and password (both are included in the email).

How far in advance do I need to register for an online fitness class?

We ask that you register no later than 20mins before the Fitness Class is to start. After that time, you might not receive your email link to login to the class as emails are sent out 15 mins prior to class starting.

What kind of space is needed in my home for an online fitness class?

We suggest that you have a small area cleared of any obstacles, as not to trip on anything. Also, to have all equipment (if required) around you & ready to go. Go to the class description to find out what you need.

What do I need to wear? Do I need shoes?

We suggest wearing exactly what you would normally wear to workout at the gym in:

• Athletic Gear
• Running Shoes
• Water Bottle
• Sweat Towel

How do I log in to the fitness class?

After you have signed up for your Fitness Class on our MindBody App you will receive an email 15mins prior to your fitness class starting which contains the link to take you directly into your class. Meeting ID and password are included in the email.

Please make sure that your email is correct in your MindBody account to avoid any complications.

Can the performance coach see and hear me when I sign into the class?

Yes, your Performance Coach will be able to see & hear you when you sign in.

When you click on your link it will ask you if you would like to continue with OR without video. That’s when you can decide if you would like to be seen on the screen or if you would like not to be seen. If you choose NOT to been seen, don’t worry you WILL still have access to see & hear your Performance Coach.

When the workout begins your Performance Coach will MUTE everyone as to keep the sound quality high. If you would like to communicate with your Performance Coach during the workout you can do so using the direct messaging option.

Can other participants see me when I sign into the class?

This is optional. When you login into your class & you choose the video option, other participants in the class WILL be able to see you on their screen as well. If you choose not to use the video, other participants WILL NOT see you. 

Other participants will be quite small on the screen, your Performance Coach will really be the only one that you can see in large view.

Where do I place my phone/ipad/computer during the fintess class? (Plug it in)

We suggest when setting up your phone you put it at a level in the room that is easy for you to see (eye height) & that it is propped up. We also suggest that you have your device fully charged or plugged into a power outlet as not to have your device die during your class. You can also use your Apple TV to screen mirror your class so you can see it on your TV.

How do I ask the performance coach a question?

During your class you can talk directly to your Performance Coach PRIOR to the class starting. Once the class has started your Performance Coach will mute the class for best sound quality.

If during the fitness class you have a question, you can ask your Performance Coach through the messaging option on your screen. If needed, you can also unmute yourself and speak to the whole class.

Will there be music playing during my workout?

We are still working on the best solution for us to deliver music directly to you. So right now, we suggest that you have your own playlist at home rocking out during your workout.